Residential Landscape Maintenance Crew Lead

Hopkinton, MA

Position Description:

$28-$35 hourly / based on experience

Are you looking for a change? Look no further! Riverside Services Team is searching for a 

Residential Landscape Maintenance Crew Lead.

This pivotal role delivers exceptional landscape maintenance service, characterized by high-end “White Glove” standards. In this position, you will oversee meticulous landscaping tasks including cleanups, mowing, mulching, pruning, trimming, edging, and planting bed maintenance. 

As the crew lead, you will operate a variety of equipment. You will guide a crew of 2-4 employees and help ensure every job is performed with the utmost care and professionalism while maintaining a safe working environment.

The Riverside Services team is dedicated to creating a culture of passion and creativity, a place that helps team members grow and develop their skills. 

Are you a high-energy, self-motivated individual? Do you take pride in working alongside your crew? A position at Riverside Services may be the next best step in furthering your career. Come and experience the thrill of a fulfilling career in residential landscape maintenance with Riverside Services.

REPORTS TO: Estate Landscape Care Field Operations Manager

Being a Residential Landscape Maintenance Crew Lead at Riverside Services means you:

  • Take pride in a strong familiarity with luxury landscape maintenance tasks and high-end service expectations
  • Demonstrate strong leadership skills to effectively manage and motivate personnel
  • Flaunt your excellent communication skills to convey production goals and maintain relationships with clients, supervisors, and crew members
  • Showcase your proven experience in training staff to uphold the highest maintenance and service excellence standards
  • Prove your capability to monitor tools and equipment for maintenance needs, ensuring top performance
  • Display proficiency in accurately tracking job-related expenses and time
  • Exhibit a commitment to maintaining a clean, organized, safe job site that reflects your high standards

Here’s what you can look forward to:

  • Supervising and managing the landscape crew to ensure each member delivers service that meets luxury client expectations
  • Providing thorough training for all crew members on high-end service protocols and designated job assignments
  • Conducting comprehensive job site safety briefings, reinforcing the importance of personal protective equipment (PPE) and best practices
  • Instructing crew members on stringent job site security procedures to protect client properties and maintain trust
  • Guaranteeing maintenance work complies with industry standards and the company's commitment to premium service quality
  • Upholding all safety rules and company policies, fostering a culture of safety and professionalism
  • Actively participating in safety training and encouraging ongoing improvement in job safety skills
  • Communicating effectively with clients and team members to ensure clear expectations and satisfaction
  • Striving for personal development and professional growth within the company, reflecting your standards of excellence
  • Participating in company-sponsored first aid/CPR training
  • Diligently tracking job expenses and hours worked, ensuring transparency and accountability
  • Maintaining a pristine and safe job site that exemplifies your dedication to high-quality service

We ask that you have these qualifications:

  • High energy and self-motivation with a persistent focus on delivering "white glove" service
  • A proactive, solution-driven attitude that embodies the essence of luxury service excellence
  • Minimum of 3 years of experience in high-end landscape maintenance
  • U.S. work authorization; security clearance may be required
  • Ability to work outdoors in various weather conditions
  • Valid driving record; ability to obtain a DOT medical card
  • Proficient in operating a range of lawn equipment with finesse
  • Capacity to lift and carry items weighing up to 50 pounds
  • Extensive knowledge of diverse landscaping applications with an emphasis on luxury environments
  • Exceptional attention to detail and time management skills essential for high-end service
  • Bilingual skills are advantageous
  • Professional appearance with a commitment to punctuality and reliability
  • Ability to have regular exposure to outdoor weather conditions, reflecting the nature of high-end residential care
  • Ability to withstand moderate noise levels during work activities

Position Type/Expected Hours of Work:

  • Seasonal full-time position with varying hours from Monday through Saturday, with mandatory overtime as needed
  • Commitment to seasonal snow operations is required to ensure comprehensive service